If you hold a license that reports to CE Broker, we automatically verify it with CE Broker as soon as you add it to your professional profile.
Troubleshooting
If your license is not verifying automatically, please review the following troubleshooting steps:
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Check your license number formatting.
Ensure your license number is entered in accordance with your state board's requirements. Refer to the on-screen validation tips for correct formatting.
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Make sure your name matches.
Verify that the name on your profile exactly matches the name on file with CE Broker. If there is a mismatch, the system will display the following message: "Your name does not match the name for this license with CE Broker. If your name is listed correctly, please contact CE Broker."- Last name: You can update your last name at any time under General Info.
- First name: To update your first name, please contact customer service for assistance.
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Contact CE Broker.
Please note that the info in your profile must match CE Broker’s records exactly in order for our system to verify your license. If you’ve confirmed that your name and license number match CE Broker's records exactly but verification still fails, please contact CE Broker directly.
Successful verification
Once your license is successfully verified with CE Broker, a green check mark will appear next to your license status. After this, you’ll only be able to update the expiration date.
Once your license is verified, course completions will be automatically reported to CE Broker. To learn more about the specifics of reporting for your profession, please visit the CEU processing and reporting page.
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